Disrupting Norms: Business Strategies to Tackle Market Disruptions

20240110 WK 2 - Disrupting Norms Business Strategies to Tackle Market Disruptions - gigCMO

The term "disruption" originated in business in the mid-90s by Clayton Christensen. In his book, The Innovator's Dilemma, he coined the word "disruptive innovation" to describe successful businesses in addressing customer demands and anticipating future needs. The study described how small, unknown businesses could enter a market and surpass big companies.  

 Businesses can prepare for and respond to disruption by constantly monitoring the market regularly, remaining close to team members and customers, adapting and encouraging change management, embracing flexibility, and building an environment of trust. These are some of the ways businesses can be ready and prepared to tackle disruption

 Understanding Market Disruption

Market disruption refers to the radical transformation of industries brought about by new ideas, products, or business methods. It is not about making small changes but challenging conventional processes and rethinking value propositions. A disruptor radically transforms how business is conducted, frequently by meeting previously unmet demands.

 Key Traits of Market Disruption

Understanding the key traits of market disruption is important for businesses seeking to thrive in an ever-evolving landscape. Here are some fundamental characteristics that define market disruption:

Disruptive Innovation

Disruptive innovation introduces a new product, service, or technology that significantly alters the existing market landscape, often replacing established solutions or creating entirely new markets. It typically starts by serving niche markets or addressing overlooked needs, eventually evolving to compete with and potentially surpass traditional incumbents.

 Underserved Markets

Identifying and targeting markets that are inadequately served or overlooked by existing products or services. Disruptors often find success by addressing the unmet needs of specific customer segments, which can lead to rapid adoption and market expansion.

 Accessibility and Affordability

Making products or services more accessible and affordable to a broader audience than existing solutions. This can involve leveraging technology, streamlining processes, or finding innovative solutions to reduce costs without compromising quality.

 Business Model Innovation

Companies that challenge the status quo and introduce new methods of delivering value to customers can gain a competitive edge. This may include subscription-based models, peer-to-peer platforms, or other innovative approaches that differentiate them from established players in the industry.

 Business Strategies to Prevent Disruptors

Here are some strategies to effectively navigate disruptions and turn them to your advantage: 

  1. Agile Business Models: Foster flexibility within your business model. Embrace an agile approach that allows rapid adaptation to changing market conditions. This involves regularly reviewing and refining strategies and processes.
  2. Customer-Centric Focus: Prioritise understanding and meeting customer needs. Conduct market research, gather feedback, and engage with customers to anticipate their demands and preferences. Use this insight to tailor products or services accordingly.
  3. Strategic Partnerships: Collaborate with other businesses, startups, or even competitors to leverage complementary strengths. Partnerships can provide access to technologies, new markets, or resources that help navigate disruptions more effectively.
  4. Digital Transformation: Leverage digital technologies to streamline operations, enhance customer experiences, and create new avenues for growth. Invest in digital tools, automation, and online platforms to remain competitive in the digital age.
  5. Talent Development: Invest in upskilling and training your workforce to adapt to new market demands. Encourage a learning culture that lets employees stay updated with industry trends and emerging skills.
  6. Adaptive Leadership: Strong leadership is crucial during times of disruption. Leaders should communicate a clear vision, inspire confidence, and guide the organisation through uncertain times, fostering resilience and adaptability.
  7. Diversification and Expansion: Explore opportunities that spread risks across different markets or product lines. Consider expanding into related or new markets that align with your core competencies.

Disruption Model: gigCMO's Approach in Developing Business Strategies

Business growth is unsustainable without a dynamic, tailored business strategy and a plan to implement that strategy. Without it, you'll have no idea how to scale your efforts while acquiring new customers. Fortunately, gigCMO can provide you with the fractional CMO services you require to maximise your resources, assist your business in growing, and disrupt your market.


The Discovery Session

Any disruption strategy planning must begin with an in-depth understanding of your company, industry, and culture. As a result, our relationship with your company will start with a discovery session to assess your business goals and market potential. This session may go through several revisions depending on your current strategic efforts. 


Our focus will be on getting information and laying the groundwork for collaborative efforts that will be valuable throughout the process. During the discovery stage, we encourage clients to share all relevant information with us. Our approach involves engaging in comprehensive discussions with you.


We will delve into the analysis of your target, refine your value proposition, comprehend the opportunities associated with your products and services, and assess competitor intelligence. Additionally, if necessary, we can develop a pricing strategy. The more we understand your business, the better we can tailor our approach to have the most significant impact in disrupting your industry.


Strategy Development

Based on the insights we discovered, we formulate a strategic plan. This may involve proposing improvements, recommending changes in processes, suggesting new initiatives, or refining existing strategies to address identified issues or leverage opportunities. Following that, we will collaborate with you to share our views and develop a detailed, action-oriented plan to steer your business in the right direction.


We will share the knowledge we've collected and the ideas we've developed with you specifically to ensure that they fit within your company's vision and culture. This step will build the groundwork for a successful disruption strategy. Thus, we will keep all essential individuals informed.


Resource Allocation and Timeline

Once we've formulated and agreed on what we've learned and can apply to the business plan, it's time to start planning the elements and processes for implementation. We will establish a timeline with specified rollout dates and benchmarks to allow us to approach strategy execution wisely and effectively. Collaboration with our teams is essential. All parties must agree upon the plan's implementation procedure to ensure smooth execution. In other words, thorough preparation is necessary.


The Execution of the Strategy

With your implementation strategy in hand, it's time to implement it via various channels and processes. We will ensure that all desired methods are executed accurately and within the agreed-upon timetable, from marketing to internal operations. This part of the business plan may appear extremely different depending on your industry. 


Evolution and Capability Development

Our services do not end with the execution of the strategy. Instead, we view execution as a chance for ongoing development. There is a reason benchmarks were included in the implementation phase: today, we can track the necessary indicators to determine performance and business growth and adjust as needed.


A successful business plan evolves over time. Neither your company nor the external environment will remain static, and only a planning strategy that understands its dynamic nature will ensure long-term success. We help you adjust and keep your business strategy on track by monitoring essential KPIs throughout the implementation stage.

Furthermore, we can identify skill gaps within the organisation that may hinder the strategy's success. We also provide training and capability development programmes to empower employees with the necessary skills and knowledge.

Get a Competitive Edge on Your Market with gigCMO

While market disruption affects every industry at some point, wise businesses and CEOs understand that disruption is also an opportunity. Disruption forces people to think differently, seek out other perspectives and experiences, and attempt things they might not have otherwise. 


If you want to gain a competitive edge on your business strategy, consider partnering with gigCMO. We provide a Fractional CMO Service that delivers the expertise and strategic mindset to leverage strategies to drive revenue growth and achieve commercial objectives. We engage in close collaboration with you to facilitate a playbook-driven, internationally proven marketing leadership, knowledge transfer, and the most effective go-to-market strategy. Contact us for expert guidance and innovative insights.